Privacy Policy

1. Data we collect

• Contact and professional details - name, business email, phone number, job title, organization name, type, size and country, provided when you request a demo or contact us.
• Account details - login credentials, plan and billing status when you create a platform or Academy account.
• Marketing preferences - your newsletter subscription and consent choices.
• Usage data - pages visited, device and browser information, approximate location and interactions with our website, collected through cookies and similar technologies.
• Platform content - documents, contracts and prompts you submit to the platform. These may contain personal data of third parties; you are responsible for having the right to process it.

2. How we use your data

• to respond to your demo request and communicate with you about our Services;
• to create and manage your account and provide, secure and improve the platform;
• to send product news and updates where you have consented;
• to analyse website performance and marketing effectiveness;
• to comply with legal obligations and enforce our Terms of Service.

We do not use customer documents to train models made available to other customers.

3. Legal bases

We rely on your consent (marketing, non-essential cookies), the performance of a contract or pre-contractual steps (demo requests, platform and Academy access), our legitimate interests (security, analytics, service improvement) and compliance with legal obligations.

4. Cookies

We use essential cookies to operate the website and, with your consent, analytics and marketing cookies to understand how the site is used. You can accept or decline non-essential cookies through the banner shown on your first visit and change your choice at any time by clearing your browser cookies.

5. Sharing and international transfers

We share personal data only with trusted service providers who process it on our behalf (cloud hosting, analytics, email delivery, payment processing, CRM), with professional advisers, and where required by law. Where data is transferred outside your jurisdiction, we rely on appropriate safeguards such as Standard Contractual Clauses or DIFC-approved transfer mechanisms. We never sell personal data.

6. Retention

We keep personal data only as long as necessary for the purposes described above: demo and contact enquiries for up to 24 months after our last interaction, marketing data until you withdraw consent, and account and platform data for the duration of your subscription plus any legally required period.

7. Your rights

Depending on your location, you have the right to access, rectify, erase or port your personal data, to restrict or object to processing, and to withdraw consent at any time. You may also lodge a complaint with the DIFC Commissioner of Data Protection or your local supervisory authority. To exercise your rights, contact us using the details below.

8. Security

We apply technical and organizational measures including end-to-end encryption, strict data isolation and user-controlled access. Our infrastructure is ISO 27001 certified and SOC 2 compliant. Learn more on our Data Protection page.

9. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be highlighted on this page and, where appropriate, notified to you directly.